After ordering online, you will receive an email confirmation from us containing your order details. We attempt to ship all orders within 2 business days via Australia Post, however if there is an issue, you will receive an email. You can always check the status of your order by logging into the site as well. In some instances, we reserve the right to select another shipping carrier. A tracking number is available on request, but usually emailed to you when you order is shipped. If you have any questions, feel free to contact us via the information on our contact page.